Privacy Policy

At Citywrite Stationery, we committed to keep your privacy confidential. Citywrite Stationery does not sell, share or trade customer’s personal information collected online to any third party.

All information collected from you will be strictly used for buying and selling processes within Citywrite Stationery Online Store only.

We collect this information from you when you register with us:
Company name
Contact number

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

E-mail marketing (if applicable):
With your permission, we may send you emails about our promotion, new and re-stocking products and other updates. We promise NO heavy advertisement.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you are deemed to agree us to collect it and use it for that specific reason only.

Our store is hosted by Topgen Series Sdn. Bhd. (745274-U). They provide us with these online e-commerce facilities that allow us to sell our products and services to you.

Your data is stored through Topgen data storage, databases and other general application. They store your data on a very secure server behind a firewall.

The following information collected from you will be used and shared within our company and
third-party providers for the following reason(s):
a.To process your order
b.To deliver your order
c.To inform, update and track your order delivery status
d.To update and share our marketing and promotional materials
e.Customer support purposes
f.To allow us to administer your registered account with us

In general, the
third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

For these
third-party providers, such as payment gateways and delivery services, would have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We recommend that you to read their privacy policy so you can understand the manner in which your personal information will be handled by these third-party providers.

Citywrite Stationery Sdn Bhd reserves the rights to change and/or amend these policies at any time without prior notice.
Any changes to this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy on the Site. However, in any event, by continuing to use the Site following any changes, you will be deemed to have agreed to such changes.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.